Syarikat Takaful Malaysia Berhad (‘Takaful Malaysia'), has taken another step forward with its Corporate Social Responsibility (CSR) mission under its Takaful myJalinan CSR brand, namely Takaful myJalinan Kasih during the recent flash flood in Kedah. The first Takaful operator in the country had recently organised a ‘gotong-royong' session with the villagers of Kampung Sungai Baru located at Jitra, Kedah. A total of 30 volunteers from Takaful Malaysia's Northern Region office joined forces with volunteers from Utara Malaysia University, Islamic International University and the locals to clean up Madrasah Haji Wan Salleh which was badly affected by the recent flood.

The ‘gotong-royong' started at 8.00 am and ended at 5.00 pm. Not only the Madrasah was back to operation, it even has a new outlook when the volunteers managed to paint back the Madrasah in a short period of time. After the ‘gotong-royong' session, Takaful Malaysia's appointed representative, Encik Badrul Asri Ahmad (Northern Region - Regional Manager), handed over monetary and in-kind contributions to the Madrasah. On top of that, Takaful Malaysia had also made monetary donation to 10 other families from the same village. Their houses were in bad condition and Takaful Malaysia hopes this contribution will ease their financial burden during this time of hardship. A representative from the village highlighted that they were extremely happy with the contribution. At first the villagers were worried they would be unable to celebrate Aidil Adha which is just round the corner. But now, they worry no more as they are able to perform prayers and gather as per normal.


In line with its commitment to better serve its loyal customers, Takaful Malaysia earlier on announced its proactive move to quicken the claim processes effectively by waiving all the excess or assessment fees for its affected customers in Kedah and Perlis. Takaful Malaysia had also eased the claims processes by waiving the police report requirement. However, only participants of residential houses are entitled for this waiver. To speed up the claims processes, all affected customers are advised to visit the nearest branch office.

Dato' Mohamed Hassan Kamil, Group Managing Director of Takaful Malaysia in a statement said, "It is the Company's utmost zeal and commitment to disburse valid, accurate and prompt claims payment to our valued customers within 10 working days upon receipt of full documentation."

Dato' Hassan further added that the contribution to aid the flood victims is part of Takaful Malaysia's efforts to reach out and help the unfortunate, via its corporate social responsibility (CSR) programme. He also highlighted that reaching out to these flood victims should be a shared responsibility by 1Malaysia and Takaful Malaysia has and will continue to provide assistance, where possible.

Under the company's main Takaful myJalinan umbrella brand, the three sub-programmes include Takaful myJalinan Kasih, Ilmu and Alam. So far, Takaful Malaysia has contributed over MYR 3.5 million (USD 1.15 million) to the underprivileged groups across Malaysia since the inception of its unique CSR programme. The Takaful myJalinan CSR programme consists of:

  • Takaful myJalinan Kasih - intends to provide monetary assistance to the needy, including orphans, single mothers and other groups of underprivileged.
  • Takaful myJalinan Ilmu - aims to complement the work of teaching staff in the school at rural areas and help students to excel in their studies, especially in improving the proficiency of their English.
  • Takaful myJalinan ALAM - aims at preserving the environment through various environmental-friendly activities while educating 1Malaysia on the importance of safeguarding our environment.

Source: Takaful Malaysia

November 2010

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